Question
What can I do when my invoices are showing letters or numbers incorrectly after they have been through processing?
Answer
Processes are not always perfect, but we would like them to be as close as possible. If you see characters being returned after processing with incorrect letters or numbers, please let us know immediately. This can be corrected and is not something you should just deal with. We can retrain the system in order for these to show properly in most cases.