Effective communication between buyers and suppliers is key to a reducing risks across your supply chain. SourceDay prioritizes communication and risk management by highlighting various risks to on time delivery.
Navigate to PO lines at risk or late PO lines in the Needs attention area of the dashboard.
- filter to Late, Due soon, or All risks by clicking the category
- Late - provide an updated date proposal
- Due soon - review to ensure no changes are needed
- All risks - review the risk as outlined below
From the dashboard or the peek panel, click on the red risk button to open.
In the box that opens you have a summary of the identified risk and recommended action from SourceDay Intelligence.
Click on the blue action button to open the association action window.
Learn more about risks
The table below provides additional information on risk currently available to buyers in the PO Dashboard.
Risk name in PO Dashboard | Description |
Proposed change |
Buyer has proposed a change to the: date, quantity, or cost on the PO Line. Suggested response: Use the Accept/Propose action to review. |
Rejected change |
Buyer has rejected the buyer's changes on the PO Line. Suggested response: Use the Accept/Propose action to review. |
Cancelation |
Buyer has proposed a cancelation on the PO Line. Suggested response: Use the Accept/Propose action to review. |
Confirmation requested. |
Buyer has requested confirmation on the order line. This is because the buyer rejected your proposed changes, made changes to the PO, or the order line is coming due. Suggested response: Use the Accept/Propose action to review. |
Email notification warning |
SourceDay was temporarily unable to delivery a PO update email to at least one supplier user associated with the PO Line. Suggested response: Confirm email receipt and take action on the order line, whitelist or add Sourceday to your email contacts. |
Email notification failure |
SourceDay was unable to delivery a PO update email to at least one supplier user associated with the PO Line. Suggested response: Review the email address on the PO Line and use the Message action to notify the buyer of any corrections or changes to the emails. |