On September 18, 2024, an incident occurred with a routine SourceDay product release. Some of your closed POs were inadvertently re-opened and corresponding PO notifications were sent to your suppliers. The issue was resolved on September 19 at 11:30 AM CT.
After an in-depth investigation we were able to:
1. Revert the code, ensuring no new POs were reopening
2. For any reopened POs, restore to complete/closed status
3. Inform impacted suppliers
4. Send buyers a complete list of impacted POs and the associated suppliers
For additional questions, email support@sourceday.com.