On September 18, 2024, an incident occurred with a routine SourceDay product release. Some of your customer’s closed POs were inadvertently re-opened and corresponding New PO notifications were sent to you.
After an in-depth investigation we were able to:
1. Revert the code, ensuring no new POs were reopening
2. For any reopened POs, restore to complete/closed status
3. Inform your buyer listed on the PO
Please review new POs received via SourceDay on September 18th and 19th. Verify their status before taking steps to fulfill this order.
If you have additional questions please email us directly at support@sourceday.com.