One of the key features of SourceDay is know when POs need attention or action from both the Buyer and Supplier perspective. SourceDay takes care of this by sending notifications to either the Buyer or Supplier when POs need an update. Emails Notifications in each buyer's Account Settings gives buyers the ability to control the frequency of notifications they receive from SourceDay, enable email forwarding, and set up reminder notifications for their suppliers. Note this is an account setting available for all buyers.
How do I adjust Email Notification Settings
Click on your name dropdown in the upper right-hand corner, click Account Settings, then select Email Notifications option on the left side of the screen.
PO Updates
Select the frequency of email notifications you receive on PO proposed changes from suppliers.
- Hourly - summary of POs with line changes within the hour
- Daily - summary of POs with line changes that day
- Weekly - summary of POs with line changes occurring within the week
Supplier Risks
Select the frequency of email notifications you receive on risks for suppliers.
- Hourly - summary of POs with line changes within the hour
- Daily - summary of POs with line changes that day
- Weekly - summary of POs with line changes occurring within the week
- Never
Enable Email Forwarding
Decide who else should received email notification on your POs. This is feature will add additional recipients of the email notifications sent to you. This will enhance your teams internal collaboration and ability to schedule coverage in case you are out of the office.
1) Click the toggle to Enable Email Forwarding
2) Click the dropdown next to First Forwarding Email to select another SourceDay user to forward your notification emails to; you may add more than one SourceDay user using by filling the Second Forwarding Email and the + Add item box on the Add Email Forwards line to type in any emails for contacts outside of SourceDay
Schedule Supplier Reminder Emails
These are the notification SourceDay will send to your suppliers on POs in your name. You can decide how often to sent reminders to Suppliers for orders that are Pending, Awaiting Response (ie Supplier Update's Tab), Late, Radar, or Hot.
1) Click the toggle to enable and to schedule Supplier Reminder Emails
2) Click the checkboxes on the days you want your suppliers to receive reminders based on the status or action needed for POs you create. This is a setting available to all buyers. Note: this only impacts the reminders for the POs listed in your name.
- Awaiting Vendor Response - Order lines waiting for a response or action from your supplier
- Pending - New order lines waiting to be acknowledged by your supplier
- Late - Order lines currently past their Due Date or Ship Date
- Radar - Order lines coming due within the range set for that supplier
- Hot - Order lines marked as hot
Active Vendors
You will also have the ability to view the Active Vendors table. Admins can disable reminder notifications and automated SourceDay notifications for individual suppliers. These actions will stop a supplier from receiving email notifications from SourceDay. Use only in the instance that you are phasing out a supplier.
Click the checkbox under the Disable Supplier PO Reminders to disable that supplier from receiving the reminder email notifications set by the Schedule Supplier Reminder Emails settings above.
Click the checkbox under the Disable Automated Action Emails column to disable all automated email notifications sent from SourceDay for that supplier. Automated action emails are emails that are sent when a PO status updates, for example the buyer makes a change to the PO line triggers an automated action email or when a PO first becomes late an automated email is sent. Use this with discretion as the supplier will no longer receive emails from SourceDay if this box is checked.
Save
Click the Save button at the bottom to save.
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