Supplier Performance allows buyers and admins to track the overall performance of their suppliers in the SourceDay platform. This feature will break down each metric in a percentage or value and allow you to sort and compare your supplier's performance. The Admin on the buyer account will need to configured the Scorecard settings. Click here to learn more about the Scorecard settings.
Where Can I View Supplier Performance?
At the top of the screen click on the Performance Insights dropdown & select Supplier Performance.
This section will allow you to view the overall performance of all suppliers across each of the 4 metrics SourceDay tracks.
The overall acknowledgment rate is the percentage of purchase order lines that are acknowledged by SourceDay suppliers.
The overall Responsiveness rate is the average time it takes your SourceDay suppliers to acknowledge purchase order lines and respond to update requests.
The overall on-time delivery rate is the percentage of receipts that are received (based on your ERP’s receipt date) within 0 and 2 days of the due date as a percentage of all receipts during the period. Early deliveries are not penalized.
Quality (Only Available if you have the SourceDay Quality Module)
The overall quality score is based on the Item Ratio method, which highlights the percentage of received items without defects using the following formula:
(Number of Parts Received - Number of Defective Parts) / Number of Parts Received
Adjust the Date Range by clicking on the dropdown in the upper right-hand corner
The section will provide you with direct links to reports that measure supplier performance
This section will allow you to view each supplier's individual performance for each of the 4 trackable metrics. This section will also allow you to quickly view all open lines with your supplier and their current spend.
Click on the column header to sort by that column
Supplier - Supplier name as it reads in SourceDay, click name to access the supplier's open orders
SourceDay Supplier - The Green Dot indicates that the supplier is a current SourceDay supplier
Spend - Current spend of received order lines (within the selected timeframe) in SourceDay for this supplier
Lines - Number of received order lines (within the selected timeframe) in SourceDay for this supplier
Completed PO Acknowledgments - Percentage of purchase order lines that are acknowledged by the supplier after that supplier has completed SourceDay training
Responsiveness - Average time (days) it takes your supplier to respond in SourceDay
On-Time Delivery - On-time delivery percentage based on receipts that are received in ERP
Open PO Engagement - Percentage of all open purchase order lines that the supplier has acted on within SourceDay. Actions include: acknowledged, proposed change, messaged, or canceled buyer requests/proposals. This metric is calculated for purchase order lines opened after the supplier has completed training.
Click the View Scorecard link at the end of your supplier's performance to access the supplier's individual scorecard
Search & Export
Use the Search box to search for specific suppliers
Use the Export dropdown to generate a CSV/Excel file of your supplier's performances