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Learning Path - SourceDay Insights - Understanding the SourceDay Command Center

Erin
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The Mission

This dashboard will help you to understand how your suppliers are interacting with you.  You will see acknowledgment rates, time in the application as well as PO spend and changes.  You can look at this information across all suppliers and buyers, or narrow it down for a clearer picture of what's going on.

 

Let's Take a Look

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  1. Filters
  2. Spend Managed on SourceDay
  3. PO Line Changes on SourceDay
  4. Average Minutes Per Day on SourceDay
  5. How is SourceDay Being Used By Suppliers - Bar Chart
  6. How is SourceDay Being Used By Suppliers - 
  7. How Many Hours are Suppliers Taking to Reply
  8. What Percentage of PO Lines are Being Acknowledged

 

1) Filters

Filters will help you to look at your supplier relationships by time period to see how they are interacting with SourceDay.  This can help you to see who is and isn't using the system and how that affects spend and response rates.  If you are looking for more information on the filters and what they mean, you can see in depth information on each filter here.

 

2) Spend Managed on SourceDay

This is the amount of spend in USD from POs with a filled date in the timeframe specified, where the supplier is active.  This can help you see overall spend if no suppliers are filtered out, or you can filter by supplier in order to see spend per supplier.  This can help you to see engagement for suppliers with high spend.

 

3) PO Line Changes on SourceDay

This is calculated as a back and forth between SourceDay and the ERP or the ERP to SourceDay.  For example:  If a supplier suggests a change for cost and quantity, and the buyer accepts it, that would count as 1 line change.  If the buyer then rejected that change and proposed a new change and the supplier accepted, that back and forth would count as 2 changes total.  This can help you to see the back and forth churn affecting your buyers on their POs.  Knowing this metric can help you to add in this expected churn as part of the ordering process, or better work with suppliers on how to get closer to expectations when POs are submitted.

 

4) Average Minutes Per Day on SourceDay

This metric will show you the average amount of logged-in time for each unique buyer user over the selected timeframe for the dashboard.  It's mainly used to show if buyers are engaged with the platform and over time could be able to be used to better understand what time savings buyers are seeing by using SourceDay.

 

5) How is SourceDay Being Used By Suppliers - Left Side Bar Chart

This graph is a combination view of the PO spend for each month (the grey bars) and the line portion is based on what value you chose for the filter "View Adoption By".  You can toggle this value to see the information by PO lines, suppliers, or spend.  If the supplier took any action on the PO, then it is considered adopted.  The x-axis of the chart is based off of the PO's created date.

 

6) How is SourceDay Being Used By Suppliers - Right Side

This chart is showing you the percent and volume of PO lines that were adopted by month based on the PO created date.

  • The size of the boxes signifies the volume of PO lines
  • The color of the boxes changes based on adoption rates
    • 70% adoption is grey
    • Green is >70%
    • Orange is < 70%

Once you click on the boxes you can see a more detailed view of the box:

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  • Supplier Name - the name of the supplier
  • Month of PO - the 1-12 representation of the month, 1 being January
  • Percent of PO Spend - the percent of all distinct suppliers on PO Lines for the month
  • Amount - The volume (spend, lines, or distinct suppliers) based on the month and selection dropdown

 

6) How Many Hours are Suppliers Taking to Reply

This represents the number of hours between when a buyer proposed change and when a supplier responded.  This can help you to separate your suppliers that are in it to win it from those that may not be as responsive to changes being sent over to them.

 

7) What Percentage of PO Lines are Being Acknowledged

This represents the percentage of PO lines that are initially acknowledged by the supplier.  In other words, how often does the supplier see and agree to the POs when sent over vs handling these items outside of SourceDay and directly with your buyers.  This can help to identify where communications can be streamlined by using SourceDay.

 

Keep Going

You can always continue to learn more about PO in order to use it to it's best potential.  The Success Center support site is here to provide advice and tips from our experts as well as customers just like you!  Getting Started guides are a great way to get introduced to topics and we will guide you through the process of adopting a feature.  Learning paths will introduce a concept or feature and walk you through the how to process to implement.

 

 

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