I am a supplier and when I log into SourceDay to see my POs, there are none showing, and when I look at the company filter there are no companies listed. I can see all the other elements of the page, but the PO table says no results.
If there is a company listed:
You may want to verify that the buyer has sent a PO for you to acknowledge. If they have, please send the PO as well as your buyer's information and your information to email@example.com.
If there is no company listed:
There is likely an issue with how you are set up in the buyer's ERP.
- The suppliers and their emails flow from the ERP into SourceDay. If an email is not the same, or if your email is not in the ERP, you will not be able to see the buyer's POs for you
- If you have not been enabled as a supplier, you will not be able to see POs
Both of these can be corrected by following the steps in this article: