I need to cancel an order, but there is no "Cancel" action available to buyers. As the buyer, how do I cancel an order line in SourceDay?
Buyers are now able to propose cancellations to suppliers using the Accept/Propose Change Action.
Select the order lines from the Updates Tab and click on Accept/Propose Changes.
Then simply select "Cancel" from the list of buttons under the Order Details. You can cancel orders line by line or in mass using the Bulk Actions at the top of the Action Window.
Cancel sends a cancel notification to the supplier to review. This action will update the order status to propose cancel and move the order line to your Awaiting Response tab. Order lines can be cancelled at any point until an Advanced Shipment Notice (ASN) is created (partial or full shipments). If the Supplier accepts your proposed cancelation, this order line may come back to your Updates tab for you to Approve before updating your ERP.