I am trying to save records in SourceDay but I cannot see the action buttons like submit, confirm, or mark as shipped.
There are a couple of items that could lead to the elements not appearing on the page as expected:
- There was an issue that was corrected in May 2022 where users had to scroll left and right in order to see the action buttons in order to save record
- This should no longer be happening
- This can happen if the browser is set at greater than 100%
- You can set the browser zoom to 100% or less
- This can happen if the user is trying to use an unsupported version of Microsoft Explorer instead of Edge
- Chrome is our preferred browser, however, Edge is supported and will work normally
If you are not seeing the buttons as intended (or really any elements on the page that seem to be missing), please enter a support case so that we can help you to get back on track.