Question
When I am entering shipping information I have multiple quantities being sent in order to fulfill the order. How do I enter this?
Answer
What you will need to do is create new lines for the various boxes. Seem confusing? We'll walk you through it. First, choose an item to ship. The order will default to 1 box with the full quantity:
If you need to split this into 2 boxes, one with 50 items, and one with 14 - just follow these steps:
1) Click on "+ Add Line..."
2) Then update the Box Quantity and Quantity Per Box for the first item, and then for the second item:
3) Finally, Click mark as shipped. This will still create 1 ASN for the entire shipment.
You are also still able to:
- Enter box quantity 1 and quantity per box as the full amount being sent
- Enter box quantity of the number of boxes being sent and then divide the total quantity evenly between the boxes
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