Question
I received an invoice for items we have not yet received but the invoice does not match the cost or quantity on the PO - on which tab will this invoice be displayed, Matched or Awaiting Receipt?
Answer
Invoices with costs that do not match the PO will first appear in the Mismatched Tab. This enables the accountant to work on correcting the mismatch while the items are in transit. Once the Mismatch is resolved the invoice will move to the Awaiting Receipt tab (if the ERP has not been updated with fulfillment data) or the invoice may move to the Matched Tab if the item has been received in full.