With SourceDay's PO delivery you can stay in the know if your POs were sent to suppliers or if any potential issues exist. These risks are easily identifiable at the PO line level on the PO Dashboard and in the Supplier Hub. SourceDay Intelligence uncovers and highlights POs at risk of missing an on time delivery because of an email issue. This allows more time for you to resolve or mitigate the risk before it impacts your operations.
What are supplier risks?
New email detected - When a SourceDay supplier has a new email associated with it in the ERP, SourceDay flags this as a risk and suggests you to add the new email.
Email issue - When SourceDay cannot deliver an email to a supplier because of a bounce (likely due to a bad email address or an out of office reply), SourceDay flags this as a risk and suggests you update the emails associated with the supplier.
Uninvited supplier - When POs are issues to suppliers not currently using SourceDay, SourceDay flags this as a risk and suggests you invite this supplier to use SourceDay.
Where can I find supplier risks?
Suppliers risks will be emailed to buyers listed on POs sent to the suppliers or the Admin on the SourceDay account. You can adjust the frequency of these emails in your account settings.
Click here to learn more about account settings.
Supplier risks will be indicated in your Supplier Hub with a red risk label. You can narrow your supplier dashboard to filter only on suppliers with a risk using the left sided navigation (coming soon).
Supplier risks are also located on the PO Dashboard at the line level. SourceDay will filter all PO Lines with risks into your All risks view under Needs Attention. To filter to POs with email notification risks you can add or adjust a Risks filter and select those options.
How do I resolve supplier risks?
Click on the red risk to learn more information about the risk and review the recommended steps to resolve. You can take direction action by clicking on the blue button. "Manage users" will open the suppliers individual contact list where you can add or remove contacts.
Click here to learn more about adding or removing supplier email addresses.
Uninvited Supplier Risk
Suppliers who have not been enabled by your company to use SourceDay and have not been updated with an exclusion reason will have an uninvited supplier risk. This risk can be resolved by either adding a valid supplier email address and invited to SourceDay or by providing an exclusion reason.
Click here to learn more about SourceDay access and exclusion reasons.
Email notification failure risk messages:
Uninvited Supplier (not on SourceDay with an active PO)
New email detected risk message: