Exciting Updates to SourceDay Supplier Reliability
We’re introducing a powerful enhancement that will streamline how you manage your supplier relationships. With this update, you’ll have one centralized hub to oversee supplier settings, users, risks, and performance - simplifying your workflow and improving visibility.
Join our Dec 12 webinar to learn more.
Here’s what’s coming with this launch:
- Unified Supplier Management: All your supplier management tasks in one convenient location.
- Supplier Risk Management: Identify risks early with recommended actions and resolution pathways to mitigate issues effectively.
- New Supplier Performance: Robust supplier performance data.
- New Supplier Scorecard Settings: One page for specific supplier settings with clear explanations of each setting.
Supplier management (Formerly manage ERP vendors)
From one central location users can manage supplier risks, supplier users and specific supplier settings. In additional to supplier management you can easily view our new supplier scorecard.
Manage supplier users
The email address displayed is the primary contact as listed within your ERP. Buyers can add or remove supplier users within SourceDay. Changes made here will not edit details within your ERP.
To manage users in the new Supplier Hub you can also click on View details for the supplier then select Manage users.
Learn how to add or remove supplier users.
Customize supplier's SourceDay experience
Admins have the ability to customize the supplier’s experience with SourceDay by adjusting their suppliers’ Due soon range, adding a Due soon confirmation, and ship date collaboration. Admins can also customize their suppliers’ experience with Advanced Shipping Notices. Admins can grant the supplier access to view their personal scorecard.
Learn how to customize your supplier's SourceDay settings.
Supplier risks
With SourceDay's PO delivery you can stay in the know if your POs were sent to suppliers or if any potential issues exist. These risks are easily identifiable at the PO line level on the PO Dashboard and in the Supplier Hub. Risks include:
New email detected - When a SourceDay supplier has a new email associated with it in the ERP, SourceDay flags this as a risk and suggests you to add the new email.
Email issue - When SourceDay cannot deliver an email to a supplier because of a bounce (likely due to a bad email address), SourceDay flags this as a risk and suggests you to update the emails associated with the supplier
Uninvited supplier - When POs are issues to suppliers not currently using SourceDay, SourceDay flags this as a risk and suggests you invite this supplier to use SourceDay.
Supplier scorecards
Improvements to the supplier scorecard make it easy for you to understand how suppliers are on-time delivery expectations, responding to PO lines and changes in SourceDay, and impacting your bottom line with price variance.
Learn how supplier scorecards are changing.