Exciting Updates to SourceDay Supplier Reliability
We’re thrilled to announce exciting product updates that take our supplier reliability focus to the next level. By using SourceDay as your centralized hub for managing suppliers tactically, you now gain powerful tools to engage strategically and see real results. These updates are designed to improve on-time delivery from your suppliers to you—and from you to your customers.
Watch our webinar to learn more.
Supplier reliability encompasses the following areas:
- Supplier Management: All your supplier management tasks in one convenient location.
- Supplier Risk Management: Identify risks early with recommended actions and resolution pathways to mitigate issues effectively.
- Supplier Performance: Robust supplier performance data, for both you and your suppliers.
- Supplier Scorecard Settings: One page for specific supplier settings with clear explanations of each setting.
Supplier management (Formerly manage ERP vendors)
From one central location users can manage supplier risks, supplier users and specific supplier settings. In additional to supplier management you can easily view our new supplier scorecard.
Manage supplier users
The email address displayed is the primary contact as listed within your ERP. Buyers can add or remove supplier users within SourceDay. Changes made here will not edit details within your ERP.
To manage users in the new Supplier Hub you can also click on View details for the supplier then select Manage users.
Learn how to add or remove supplier users.
Customize supplier's SourceDay experience
Admins have the ability to customize the supplier’s experience with SourceDay by adjusting their suppliers’ Due soon range, adding a Due soon confirmation, and ship date collaboration. Admins can also customize their suppliers’ experience with Advanced Shipping Notices. Admins can grant the supplier access to view their personal scorecard.
Learn how to customize your supplier's SourceDay settings.
Supplier risks
With SourceDay's PO delivery you can stay in the know if your POs were sent to suppliers or if any potential issues exist. These risks are easily identifiable at the PO line level on the PO Dashboard and in the Supplier Hub. Risks include:
New email detected - When a SourceDay supplier has a new email associated with it in the ERP, SourceDay flags this as a risk and suggests you to add the new email.
Email issue - When SourceDay cannot deliver an email to a supplier because of a bounce (likely due to a bad email address), SourceDay flags this as a risk and suggests you to update the emails associated with the supplier
Uninvited supplier - When POs are issues to suppliers not currently using SourceDay, SourceDay flags this as a risk and suggests you invite this supplier to use SourceDay.
Learn more about supplier risks here.
Supplier performance
Supplier scorecards are designed to enhance supplier reliability and performance by providing real-time, actionable data to stay on track. By focusing on metrics like on-time delivery and supplier responsiveness, SourceDay’s scorecards give you and your suppliers the visibility and transparency to hold suppliers accountable and drive continuous improvement.
Learn more about supplier scorecards here.
Learn more about supplier facing scorecards here.
Supplier network dashboards gives you a complete view of how your suppliers perform across your supply change. These dashboards allow you to easily identify trends and take proactive steps to improve reliability.
Learn more about supplier network dashboards here.