Buyer changes, proposals, and updates will appear in the Buyer proposed changes under your Needs attention view. The following types of changes will appear in this tab.
- The Buyer makes a change on the PO within their ERP - Buyer made change
- The Buyer proposes a PO change within SourceDay - Buyer proposed change
- The Buyer rejects a supplier's proposed change - Rejected supplier proposed change
- The Buyer requires a confirmation for orders coming due - Radar confirmation
Respond to buyer changes and rejections
1. You will receive an email notification of a line change and after logging in, navigate to the Buyer proposed changes view.
2. Select the order lines and choose Accept/Propose from the actions buttons in the top right.
3. Review the buyer changes or rejections for the PO order lines and select your response from the available action buttons. Suppliers have the option to Accept/Confirm, Propose, Reject, Cancel, or Skip for now.
- Accept/Confirm lets your buyer know you can meet the terms of the order as listed without making any changes to the cost, quantity, or date. This option works for both new orders and changes from the buyer.
- Propose allows suppliers to counter propose changes & send the PO Line back to the buyer.
- Reject sends the buyer proposed changes back with your message.
- Cancel sends the buyer a proposed cancelation of the order line.
- Skip for now keeps the PO line in the suppliers update tab without any actions take on that line. If you've selected multiple orders to review this feature allows you to take actions on the other order lines while holding this one in the updates tab.
*options not available for that line can be reviewed by clicking unavailable actions
4. Select the green Confirm button at the bottom right to complete.
5. Any rejections, proposed changes, or proposed cancellations you make will be back to your buyer for review. Occasionally, change that you accept from the buyer may also be sent back to the buyer for a final review before the PO is updated.
Making Bulk Updates
Recommended for accepting all buyer proposed changes or to propose the same quantity, cost, and/or date changes to all selected orders. Suppliers can also provide the same reason across the orders in the Messages box.
More about Updates Types
Buyer Made Changes
When your buyer makes a change to the Cost, Quantity, or Date within their ERP system you will receive a notification and the order will appear in your Buyer proposed changes view. This can cause confusion because the change is made immediately to the PO. To add to the clarity, the last message will read: "Change made by Buyer Name. Changed due date, qty, or price."
When buyers make these changes to the PO, they are looking for a Supplier Confirmation. Essentially the supplier just needs to select Confirm or propose new values using the using the Accept/Propose action.
To learn more about upcoming Supplier Confirm action click here.
Buyer Proposed Changes
When your buyer proposes a change to the Cost, Quantity, or Date within SourceDay the Supplier will receive a notification and the order will appear in your Buyer proposed changes view.. Changes made by the buyer will appear in red under the Cost, Qty Ordered, and Due Date or Vendor Commit/PO Ship Date columns. You will need to respond to these proposed changes using the Accept/Propose action.
Rejected Supplier Proposed Changes
When the buyer rejects a proposed change you have made on an order you will receive a notification and the order will appear in your Buyer proposed changes view. with a message from the buyer. The Supplier will need to either confirm the original order requirements or propose a new change to the order for your buyer to review, using the Accept/Propose action.
Rejected changes will appear in red under the Cost Prop, Qty Prop, and Vendor Commit columns. If you don't see those columns be sure to learn how to Manage Columns by clicking here.
Due soon confirmation
When an order line move to the Due soon view the buyer can enable a required confirmation. If this is enabled then you will receive a notification and the order will appear in your Buyer proposed changes view. Suppliers will need to Confirm then can still meet the terms on the order, or Propose Changes to the order line.
Prefer to manage buyer changes by email?
Respond to buyer changes by email